Most orders are shipped same day if your order is placed by 2pm EST. All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing winter weather conditions, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipping your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
We offer free shipping for standard delivery times. Additional charges will be added if a different shipment method is selected.
|
Shipment Method |
Estimated Delivery Time |
Shipment Cost |
|
FedEx Standard |
3-5 business days |
Free |
|
FedEx 2Day |
2 business days |
Calculated by Carrier |
|
FedEx Overnight |
1-2 business days |
Calculated by Carrier |
|
UPS Ground |
3-5 business days |
Free |
|
UPS 2Day |
2 business days |
Calculated by Carrier |
|
UPS Next Day |
1-2 business days |
Calculated by Carrier |
|
USPS Priority Mail |
3-5 business days |
Free |
Shipment to P.O. boxes or APO/FPO addresses
www.gardenelements.com ships to addresses within the U.S. Territories, www.gardenelements.com does not ship to APO/FPO/DPO addresses.
Shipment Confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
www.gardenelements.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
If an order arrives damaged please contact our Customer Service support by emailing help@gardenelements.com or calling for assistance at 717-682-2179. Available Monday-Saturday, 9am-4:30pm EST.
International Shipping Policy
We currently do not ship outside the U.S.